Background
Eye Care Guide Publishing Company, a nationally-circulated contact lens parameter guide for eye care professionals and the greater contact lens community, hired CMSTOWP to accomplish a Joomla to WordPress migration, e-commerce website modifications, and restructuring of payment and subscription models.
Opportunity/Challenge
The company sought to migrate a large portion of its site from Joomla to WordPress, reconfigure its e-commerce website model for a smoother customer experience, and handle the unique requirements of its product.
Solution
CMSTOWP was selected due to its high ratings, pricing that fit the company's budget, and good value for cost. The company assigned 2-5 employees to the project, and the scope of work included migrating the site from Joomla to WordPress, reconfiguring the e-commerce website model, and adding features to make life easier for the company.
Scope of Work
The project involved migrating a large portion of the site from Joomla to WordPress, reconfiguring the e-commerce website model, and adding features to make life easier for the company. The company was pleased with the look and functionality of the site from the customer's perspective and was able to easily accomplish everything it needed to.
Results & Feedback
The measurable outcomes from the project included a successful migration from Joomla to WordPress, a pleasing customer experience, and ease of use for the company. The company was impressed with CMSTOWP's professionalism, pleasant attitude, and willingness to keep working until it was satisfied.
Project Management
CMSTOWP's project management was impressive, with the team delivering items on time and responding to the company's needs. The company appreciated the professionalism, documentation, and progress reports provided by CMSTOWP.
Communication
The primary form of communication with CMSTOWP was virtual meetings and email or messaging apps. The company found CMSTOWP's communication and accessibility to be impressive.
Unique Selling Point
CMSTOWP's professionalism, pleasant attitude, and willingness to keep working until the company was satisfied were impressive. The company also appreciated CMSTOWP's technical abilities and knowledge.
Area for Improvement
The company had some initial concerns about communication from the support team, but this was addressed after the issue was raised. Overall, the company had no complaints about the development team and highly recommends working with CMSTOWP.
Conclusion
Working with CMSTOWP was a great experience for Eye Care Guide Publishing Company. The company was impressed with CMSTOWP's communication, professionalism, and technical abilities, and highly recommends working with CMSTOWP on future projects.
Client's Feedback
"Working with CMSTOWP has been a great experience from start to finish! I needed a Joomla to WordPress migration, major and minor website edits, and restructuring of payment and subscription models. Through the whole project, I have been continually impressed by their communication and accessibility, professionalism, and technical abilities. They have found a good solution for everything I've asked for and have cheerfully reworked things to make sure I was completely satisfied. The folks at CMSTOWP are friendly, patient, knowledgeable and responsive. I highly recommend working with CMSTOWP on your next project. "
Kathryn Holcomb
Owner
Eye Care Guide Publishing Company